Frequently Asked Questions
Is Optalex costomisable?
Yes, if needed we can change parts of our software to adapt your needs.
Does Installing the Optalex system cause any Downtime?
No. Installing the Optalex Software doesn't cause any downtime, it will be Installed while the press is running.
How does the installation process look like?
Optalex is an out-of-the-box solution. We will install it remotely and than send one of our extrusion experts for a week of training on sight.
What is needed to install Optalex?
It is necessary that the press has a closed-loop speed control and has integrated PLC communication. A pyrometer measuring the exit temperature of the profile is also a must have.
How do I ask for help?
AI-powered services like content creation, coding assistance, data analysis, image generation, and personalized recommendations. I can help with automation,
About Company
What does your company do?
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When was your company founded?
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Where is your company located?
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What services do you offer?
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Who are your clients?
We serve customers all around the globe.
Other Questions
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Do you offer support?
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What are your business hours?
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Do you have a refund policy?
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How do I request a service?
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